The FENCA “Federation of European National Collection Association” is an association to which the most important European debt collection associations belong. FENCA’s tasks are to represent the interests of its members at an international level, to have a say in legislation relating to receivables management and to promote and train its members. With the adoption of the European General Data Protection Regulation (GDPR) in spring 2017, FENCA’s task was to understand and define how the GDPR should be implemented and monitored in the debt collection industry. Debt collection service providers had to review their data protection policies and internal processes to ensure that they comply with the new principles of the GDPR. However, as in many other industries, the GDPR does not explicitly mention the issues relevant to the industry. To help FENCA members comply with the GDPR, FENCA has been working on the creation of a Code of Conducts (CoC) for data protection regarding debt collection companies across Europe. FENCA’s draft Code of Conducts is based on Art. 40 of the GDPR. This recommends that the various sectors develop their own codes of conduct in order to achieve sector-specific implementation of the GDPR. The Code of Conduct was adopted by FENCA on October 26, 2018 in Strasbourg. After an intensive exchange, the Code of Conduct was submitted to the European Data Protection Board (EDPB) in September 2019. The EDPB ensures that the GDPR is applied uniformly in the EU member states. What are the benefits of the FENCA CoC? It makes it easier for affiliated debt collection companies to ensure compliance with the GDPR and thus avoid the risk of a fine for non-compliance . The Code of Conduct further ensures that every supervisory authority in the EU has an understanding of debt collection and the associated processes and business practices. Once approved by the EDPB, the Code of Conduct will become a legally binding interpretation of the GDPR.